Privacy Policy
Last Updated: February 6, 2026
Introduction
Your privacy matters to Oilsubsea. We are committed to handling your personal information responsibly and maintaining transparency about how information is collected, used, stored, and protected when you visit our website or make a purchase.
This Privacy Policy explains the types of information we collect, why we collect it, and how it supports the services we provide. By using our website, you acknowledge that you have read and understood the practices described in this policy.
We collect only the information necessary to operate our online store, fulfill customer orders, improve website performance, communicate effectively with our customers, and provide a safe shopping experience.
Information We Collect
Depending on how you interact with our website, we may collect several categories of information.
Information You Provide
- Name
- Billing address
- Shipping address
- Email address
- Order details
- Customer support communications
Information Collected Automatically
When you browse our website, certain technical information may be collected automatically to help us understand website performance and improve user experience. This information may include:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of access
- Referring website information
- General browsing activity
This information is generally collected through standard website technologies and is primarily used for analytical and operational purposes.
How We Use Information
The information we collect helps us operate our business efficiently and provide a better customer experience.
Your information may be used to:
- Process and fulfill orders.
- Confirm purchases and send order updates.
- Arrange shipping and delivery.
- Respond to customer service inquiries.
- Improve website functionality and performance.
- Detect fraudulent or unauthorized activity.
- Analyze shopping trends and customer preferences.
- Maintain the security and reliability of our services.
- Provide requested support after a purchase.
We use information only for legitimate business purposes related to operating and improving our online store.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help websites recognize returning visitors and remember certain preferences.
Cookies may be used to:
- Keep shopping cart information active during your visit.
- Remember certain website preferences.
- Measure website performance.
- Improve navigation.
- Understand visitor behavior through website analytics.
Most web browsers allow you to manage or disable cookies through browser settings. Please note that disabling certain cookies may affect the functionality of some website features.
Marketing Communications
If you choose to receive promotional communications, we may occasionally send emails regarding new arrivals, product collections, special offers, or store updates.
Participation in marketing communications is entirely optional. If you no longer wish to receive promotional emails, you may unsubscribe at any time by following the instructions included within the email or by contacting our customer support team.
Even if you opt out of marketing communications, we may still send transactional messages related to purchases, shipping updates, returns, customer support, or account activity.
Payment Information
We currently accept payments through trusted payment providers including PayPal and Venmo.
Payment transactions are processed through secure payment platforms. We do not store complete payment card information or other sensitive financial credentials on our own systems.
Payment providers may collect information necessary to authorize and complete transactions in accordance with their own privacy and security practices.
Security
Protecting customer information is an important priority. We implement reasonable administrative, technical, and organizational measures designed to safeguard personal information against unauthorized access, misuse, alteration, or disclosure.
While we work diligently to maintain secure systems, no website, electronic transmission, or storage method can guarantee absolute security. For this reason, customers should also take appropriate precautions, such as protecting account credentials and using secure internet connections when making purchases.
We continually review our operational practices to help maintain the integrity and security of customer information.
Data Retention
We retain personal information only for as long as reasonably necessary to operate our business, complete customer transactions, provide ongoing customer support, maintain business records, resolve disputes, and improve our services.
When information is no longer required for these purposes, we take reasonable steps to securely delete, anonymize, or otherwise dispose of the information using appropriate methods.
The specific retention period may vary depending on the nature of the information and the operational purpose for which it was originally collected.
Third-party Services
To operate our online store efficiently, we may rely on carefully selected third-party service providers that assist with functions such as payment processing, shipping, website hosting, analytics, customer communications, and technical support.
These providers receive only the information reasonably necessary to perform the services requested on our behalf. They are expected to use customer information only for the services they provide and in accordance with their own applicable privacy practices.
Our website may also contain links to external websites operated by other organizations. We are not responsible for the privacy practices or content of those independent websites, and we encourage visitors to review their privacy policies before providing personal information.
Children's Privacy
Our website is intended for general audiences and is not designed to collect personal information from young children knowingly.
If we become aware that personal information has been submitted by a child without appropriate authorization, we will take reasonable steps to remove the information from our records as soon as practicable.
Parents or guardians who believe that a child may have provided personal information through our website are encouraged to contact us so that we can investigate and respond appropriately.
Changes
We may update this Privacy Policy periodically to reflect improvements to our services, operational practices, or website functionality.
Any revised version becomes effective once it is published on this page. We encourage customers to review this policy occasionally to stay informed about how their information is handled.
Your continued use of our website after updates are posted indicates your acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or would like assistance regarding your personal information, please contact our customer support team.
Email: support@oilsubsea.com